What do I do if my furniture arrives damaged? Contact us immediately by phone or email; explain damage and we will handle immediately to your satisfaction How do I finish my furniture? Oil/varnish combinations: the easiest to use, flood on, wipe off in 10-15 minutes; continue to touch up as needed. Oil/Water Based Stain: Your cedar chair can be stained any color utilizing a good brand of oil or water based stain; paint on, wipe off; maintain as needed Paint: to paint cedar you must first utilize an acrylic water based primer followed by a water based acrylic enamel top coat; if you do not use a primer, the cedar will always “bleed through”” your top coat. What will happen if I don’t put any finish on my chair? Over time your chair will change to a silver/gray color. How can I find out about your new products? By checking our website from time to time. We update our website on a regular basis. Or like us on Facebook at https://www.facebook.com/Serendipitywoodshopllc. We always announce new products on Facebook, if you like us our announcements will come to you automatically. What if I want to learn about making/distributing this type of furniture? Contact us by phone or email and we will send you details about becoming a distributor of our product.